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Frequently Asked Questions
Where are you located?
Why did you chose this location?
Will you come to my house?
Is it better to drop my computer off?
What should I bring when I drop off my computer?
Can I call first and talk to someone about my computer?
How much is a house call?
Why do you charge more to come to my business?
Why should I use your company over other companies?
I need to create an IT dept. at my company. How much can you do?
How do I know you are qualified?
- Mark holds the A+ Certification which speaks for itself in the computer
industry. Just click in the A+ link above to see exactly what this
certification means.
- Mark is a Microsoft Certified Professional. Anytime you have a technician who
is certified by Microsoft, you are assured that the technician working on your
system has been tested and certified as an expert in the Microsoft products for which
he was certified.
- Mark has an B.B.S. Degree in Information Technology and an A.A.S. Degree in Computer Science with a focus on Computer upgrades and repair.
- Mark has over 7 years experience building and running a corporate IT department, running all phases
of Information systems and computer technology. Prior to these 7 years, Mark freelanced for
years as a programmer and database developer.
- Mark is, without a doubt, the most over-qualified PC technician in the area. While his colleagues
are working in corporate America earning executive salaries, Mark has given up this high stress
world to give him more time to dedicate to family, continuing education, and helping home user and
small businesses receive IT services previously available only to large corporations.
- Azle Computer Services has been in business since 2005 and has hundreds of satisfied
customers, both home users and businesses.
Do you charge for an onsite analysis?
Is my home office considered a business or home user?
Why are your computers better than Dell or other mass marketers?
What kind of guarantee do you offer?
How long does it take to repair a computer?
How come it seems there is never a PC technician at the shop?
How can I speak to the technician?
Why is my computer slow?
Why is my Internet slow?
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