Home | Viruses | Home Services | Business Services | PC Upgrades & Repairs | Networking | Qualifications | Contact Us | Clients Frequently Asked Questions Where are you located? Why did you chose this location? Will you come to my house? Is it better to drop my computer off? What should I bring when I drop off my computer? Can I call first and talk to someone about my computer? How much is a house call? Why do you charge more to come to my business? Why should I use your company over other companies? I need to create an IT dept. at my company. How much can you do? How do I know you are qualified? Do you charge for an onsite analysis? Is my home office considered a business or home user? Why are your computers better than Dell or other mass marketers? What kind of guarantee do you offer? We guarantee our parts and labor for 1 year. We cannot guarantee your computer against viruses. It is your responsibility to make sure you are running anti virus software. Remember, just because you have anti virus software does not mean you can be careless. Opening emails with attachments are one of the quickest ways to get a virus. Visiting unsafe websites is also very dangerous. We offer free CDs with a 15-day trial version of Norton Anti Virus. After 15 days, it's only $39.99 for a year's subscription. Just stop by our shop and ask for the Norton Anti Virus CD. How long does it take to repair a computer? How come it seems there is never a PC technician at the shop? How can I speak to the technician? Why is my computer slow? Why is my Internet slow? Computer Services for Small Businesses and Homes in Tarrant and Surrounding Northwest Counties.